Change Management
When your organisation is undergoing a major change, leadership comms matter more than ever. Whether you’re navigating a merger, acquisition, or restructure, the way you communicate will make all the difference.
We specialise in helping you craft a considered communications approach that anticipates questions, builds trust, and reassures your team during periods of transition.
Discretion and trust
As you’ll appreciate, much of the work we do in change management is highly sensitive and isn’t featured on our website. With over 30 years of experience, we have become a trusted partner to HR leaders, helping them navigate the communications challenges that come with growth and transition.
We would be happy to confidentially discuss our experience with you.
How to manage change in a business
Some organisational changes require a full-scale change management plan – covering everything from stakeholder communications, social media assets, and media statements. Others may be more straightforward and need only targeted internal messaging.
For example, changes involving redundancies or office closures will require careful planning. It’s crucial to support those leaving while reassuring those staying, ensuring everyone understands the rationale behind decisions being taken.
At the very outset, a change management communications agency can help you:
- Define your audiences
- Craft clear, tailored messages
- Anticipate and prepare for questions or concerns
Communicating change in a remote workforce
With more teams working remotely, and some organisations rarely gathering together in person, consistent messaging can be more challenging. Company-wide town halls, where multiple offices dial in at the same time to hear an update, are now commonplace in larger organisations and can be an effective way to deliver updates.
Whether the message is live or prerecorded, clarity and consistency are vital.
Why you must act swiftly
Change can be unsettling. How you communicate from the start will shape how your team feels and reacts. Prompt, empathetic responses to questions help build trust and reduce uncertainty. Plan your communications early to stay ahead and prepare for the unexpected.
Need Support?
If you’re looking for an agency that specialises in change management communications for SMEs, we can help. We act as an extension of your team, providing the strategic support and tactical execution you need to communicate with confidence.
Our experts can handle everything:
- Script writing and filming for leadership announcements
- Drafting clear and empathetic internal statements
- Managing social media messaging
- Producing visuals and FAQs to explain the change clearly